Privacy Policy
“We value your privacy above all else. Your information is safe, secure, and used only to enhance your wellness experience.” – Samantha Gill, Founder
Section 1 – How We Use Your Personal Information
At GutVantage (www.gutvantage.ca), your privacy is our top priority. This Privacy Policy explains what personal information we collect, how we use it, and the measures we take to protect it.
A. What Is Personal Information?
“Personal information” refers to details that can identify you personally, such as your name, address, email, phone number, gender, profession, photograph, and payment information. It may also include optional information you provide like preferences or lifestyle choices. Business contact details and employee information are not considered personal information here.
B. What Personal Information We Collect?
We collect information you provide voluntarily when you:
- Purchase products or services
- Participate in events, surveys, or contests
- Subscribe to our newsletter
- Contact us via phone, email, or website forms
We may also collect technical information automatically such as IP address, browser type, and device info to improve website performance.
C. Cookies & Web Beacons
Cookies: Small files stored on your computer to enhance browsing. You may refuse cookies, but some website areas may not function fully.
Web Beacons: Used in emails to confirm open rates, only if your device supports them.
D. How We Use Your Personal Information
- Provide Products/Services: Deliver your orders and inform you about updates.
- Respond to Requests: Answer questions and address concerns.
- Marketing: Send promotional emails, surveys, and event info (with opt-in consent).
- Improve Experience: Use site analytics to enhance content and navigation.
- Product Development: Assess feedback and usage for better offerings.
- Aggregated Statistics: Anonymized summaries for business insights.
- Safety & Compliance: Ensure a secure and legally compliant environment.
E. Storage & Retention
Data is stored on Canadian servers, though some providers may operate internationally. Information is kept only as long as needed for our purposes or required by law.
Section 2 – Consent
Using our website indicates your consent to our data collection and use as described. For marketing communications, opt-in consent is required, and you may unsubscribe anytime by contacting info@gutvantage.ca.
Section 3 – Age Requirements for Consent
You must be at least the age of majority in your jurisdiction to provide consent. Our content is not directed at children under 13, and minors under 18 should only provide information with parental consent.
Section 4 – Disclosure of Personal Information
We never rent or sell your data. Personal information may be shared with trusted service providers or when required by law.
Section 5 – Third-Party Services
Third-party providers (e.g., payment processors) collect and use data only as necessary for their services. Jurisdictional laws may apply depending on provider location.
Section 6 – Security of Personal Information
We employ industry best practices including SSL encryption, secure servers, and employee training. We cannot guarantee 100% security due to the nature of the internet, but we maintain rigorous safeguards.
Section 7 – Updates to Our Privacy Policy
Policy updates are posted on this page. Continued use of our website constitutes acceptance of changes. In mergers or acquisitions, your data may be transferred to new owners to continue providing services.
Section 9 – Accessing & Updating Your Personal Information
You can access, correct, or request deletion of your personal information by contacting info@gutvantage.ca. We will provide a full explanation if any request cannot be fulfilled.
Section 10 – Addressing Your Privacy Concerns
If you have questions or concerns about how your data is used, email info@gutvantage.ca. We are committed to transparency, security, and responsible use of your personal information.